Question 1

Why does my bank statement show a different name than "Impulse"?

Accepted Answer

Different banks and payment processors display merchant names differently. All the names listed above are variations of Impulse and refer to the same service.

Question 2

I don't remember making this purchase. What should I do?

Accepted Answer

Please contact our support team at support@brainimpulse.me. We can help you identify the specific transaction and resolve any concerns you may have.

Question 3

How can I cancel my subscription?

Accepted Answer

You can cancel anytime. Click the "Unsubscribe" button in your account settings on the website. To avoid being charged for the next period, make sure to cancel at least 24 hours before your renewal date.

Question 4

What is Impulse and how does it work?

Accepted Answer

Impulse is a brain training and self-discovery app. It combines 35+ fun bite-sized brain games that target memory, focus, and problem-solving with 16+ in-depth psychological tests. Beyond training and tests, Impulse also offers guided meditations and mini-courses on mental wellbeing. Unlike apps that only offer games, Impulse gives you a full picture of how your mind works and a personalized path to improve it.

Don't worry — that bank charge is from Impulse

Bank Statement Descriptors

This is a Legitimate Charge from Impulse

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